Help Topics
Frequently Asked Questions (FAQs)
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Yes. Every item we sell is 100% handmade. Priscilla and Luke make each product with care, ensuring high quality and attention to detail.
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Absolutely! We love working on custom projects. If you have a specific idea in mind, please reach out to us, and we’ll be happy to discuss your vision and create a unique piece just for you.
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Since all our items are handmade, production times may vary depending on the complexity of the item. On average, it takes anywhere from 1 to 4 weeks for an item to be completed., depending on the size and material. If you have a deadline or special request, let us know, and we’ll do our best to accommodate.
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Yes, we offer wholesale pricing for businesses interested in carrying our handmade products. Please contact us directly to inquire about wholesale opportunities.
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Yes, we ship to many countries worldwide. Shipping fees and delivery times will vary depending on your location. You can view shipping details at checkout.
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To ensure your items last for years, we provide care instructions with every purchase. Proper care depends on the material used, so please refer to the specific guidelines provided with your order.
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As our products are handmade, we offer returns or exchanges only in specific cases, such as damaged or defective items. Please contact us within 7 days of receiving your order, and we’ll guide you through the process.
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You can reach us by email or submit a form on the website. We are happy to answer any questions or assist with your order.
Care Guide
Whether home accessories, jewelry, tools, or sculptures—proper care will help preserve their beauty, functionality, and longevity. Below are detailed care instructions based on material type. By following these care instructions, your handmade piece will remain in beautiful condition and intact for years.
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General Metal Care Guidelines
✔ Keep Dry: Moisture can cause oxidation and tarnishing, so avoid prolonged exposure to water. Always dry thoroughly if exposed.
✔ Avoid Harsh Chemicals: Acids, salts, and cleaning agents can damage the surface. Keep metals away from household cleaners, chlorine, and acidic foods.
✔ Store Properly: Keep items in a dry, cool place. Use anti-tarnish strips or silica gel packets to reduce oxidation.
✔ Handle with Care: While metals are durable, they can scratch, dent, or patina over time. Regular maintenance helps maintain their original appearance.Material-Specific Care
1. Silver Alloys (Sterling Silver, Argentium Silver, etc.)
Tarnish Prevention: Store in an airtight container with anti-tarnish strips.
Cleaning: Use a soft polishing cloth for daily maintenance. For deeper cleaning, use a mild soap and warm water solution. Avoid silver dips on textured or oxidized finishes, as they can remove intentional patina.
Long-Term Maintenance: Wearing silver often helps prevent tarnish, but if stored for long periods, periodically clean and polish to maintain brightness.
2. Brass & Copper
Natural Patina: Over time, brass and copper develop a rich patina, adding character. If you prefer a polished look, follow the cleaning steps below.
Cleaning:
Mix lemon juice and baking soda into a paste, apply with a soft cloth, rinse, and dry immediately.
Alternatively, use a brass/copper polish for a high-shine finish.
Sealing & Protection: Apply a thin layer of wax (beeswax or Renaissance Wax) to slow down oxidation.
3. Stainless Steel
Durability: Stainless steel is corrosion-resistant but can accumulate dirt and grime over time.
Cleaning:
Wash with mild soap, warm water, and a soft cloth or sponge.
For stubborn spots, use a small amount of baking soda or a stainless steel cleaner.
Dry immediately with a lint-free cloth to prevent water spots.
Avoid Scratches: Use a microfiber cloth instead of abrasive scrubbers to maintain the polished finish.
Additional Care Tips for Different Items
Wearable Pieces (Jewelry, Hair Accessories, Buckles, and Clasps)
✔ Avoid Contact with Lotions, Perfumes, and Sweat: These substances can speed up tarnishing, especially on brass and silver alloys.
✔ Polish Regularly: Use a jewelry polishing cloth to maintain shine and remove oils.
✔ Storage: Keep in separate compartments to avoid scratching.Home Accessories (Bowls, Trays, Candlesticks, Sculptures, Wall Art)
✔ Dust Regularly: Use a microfiber cloth or soft brush to remove dust.
✔ Spot Cleaning: Wipe with a damp cloth and dry immediately. Avoid excessive moisture.
✔ Avoid Abrasives: Harsh scrubbers can scratch the surface; use non-abrasive cleaners.
✔ Placement Considerations: Keep away from prolonged direct sunlight or extreme humidity to prevent discoloration or corrosion.Handmade Tools (Forged Steel, Copper, Brass, Stainless Steel)
✔ Keep Dry: Always wipe down tools after use to prevent rust (especially for hand-forged steel).
✔ Oil Regularly: Apply a light coat of mineral oil, linseed oil, or machine oil to prevent oxidation on steel or copper tools.
✔ Sharpen & Maintain: For cutting tools, regular sharpening helps maintain their function.
✔ Store Properly: Keep tools in a dry place, preferably wrapped in a cloth or stored in a toolbox with silica gel packs.Long-Term Care & Preservation
✔ Monitor Patina: Some metals naturally develop patina over time, which many find desirable. If you prefer a clean look, regular maintenance is key.
✔ Protective Coating: For sculptures or home accessories, applying a thin coat of protective wax (such as Renaissance Wax) can help preserve the finish.
✔Routine Inspections: Periodically check wearable items, tools, and accessories for signs of wear, loose fittings, or tarnishing, and address them as needed. -
Care Guide for Handmade Home Accessories, Wearable Pieces, and Sculptures Made of Air-Dry Clay (Including Terracotta)
Air-dry clay is a beautiful and versatile material, but it requires special care to maintain its longevity and prevent damage. Unlike kiln-fired ceramics, air-dry clay remains porous and fragile, meaning it needs gentle handling and specific care techniques to keep it looking its best.
General Care Guidelines for Air-Dry Clay Items
✔ Keep Dry: Air-dry clay is not waterproof and can become soft or dissolve when exposed to water. Always keep it dry.
✔ Avoid Direct Heat & Moisture: Excessive humidity or heat can weaken the structure of air-dry clay, leading to cracks or warping.
✔ Handle with Care: These pieces are more delicate than kiln-fired ceramics, so avoid dropping or placing heavy objects on them.
✔ Seal for Protection: If the piece has been sealed with varnish, wax, or paint, this adds a protective layer, but it is still not fully waterproof. Avoid submerging it in water.
✔ Dust Regularly: Use a soft, dry cloth or a small brush to remove dust and keep the surface clean.Material-Specific Care Instructions
1. Wearable Pieces (Jewelry, Hair Accessories, Pendants, Brooches, Beads)
✔ Avoid Water & Sweat: Do not wear air-dry clay jewelry while showering, swimming, or exercising. Moisture can weaken and deteriorate the clay.
✔ Store Properly: Keep in a dry jewelry box or soft pouch to prevent scratches and chipping. Avoid storing in humid environments like bathrooms.
✔ Cleaning: Gently wipe with a dry or slightly damp cloth if necessary. Do not use harsh cleaners or alcohol-based solutions.
✔ Check for Loose Fittings: If your piece includes metal components (such as earring posts or chains), ensure they remain securely attached.2. Home Accessories (Decorative Bowls, Candle Holders, Wall Art, Ornaments, Vases, Trays)
✔ Keep Away from Water: If not properly sealed, air-dry clay items will absorb moisture and weaken over time. Do not use them for holding liquids.
✔ Cleaning: Dust regularly with a microfiber cloth or soft brush. If needed, wipe gently with a damp cloth and dry immediately.
✔ Placement Considerations: Keep away from areas with high humidity (like bathrooms) and direct sunlight, which can cause fading or cracking.
✔ Sealing for Protection: If unsealed, consider applying a non-toxic acrylic sealant or varnish to add an extra layer of protection.3. Sculptures & Figurines
✔ Display Safely: Place on a stable surface where they won’t be easily knocked over. Consider using museum wax to secure them in place.
✔ Cleaning: Use a dry or lightly damp cloth for dusting. Avoid scrubbing or soaking in water.
✔ Avoid Dropping: Air-dry clay sculptures are delicate and can break upon impact. Handle with care when moving or adjusting them.How to Extend the Life of Your Air-Dry Clay Pieces
✔ Apply a Protective Finish: If not already sealed, use a matte or gloss acrylic varnish, beeswax, or Mod Podge to help protect the surface.
✔ Store Safely: When not in use, wrap items in soft fabric or store them in a sturdy box with padding.
✔ Repairing Damage: If a piece cracks or breaks, it can be fixed using strong white glue or epoxy. Sand down rough edges before reattaching.
✔ Refrain from Heavy Use: Unlike kiln-fired pottery, air-dry clay items are more decorative than functional. Avoid putting excessive weight or pressure on them. -
1. Cleaning
Dusting: Use a soft, dry cloth or a feather duster to remove dust from the surfaces. This prevents buildup that can scratch the surface.
Washing:
For items that are not porous (like polished stone), use warm soapy water and a soft sponge. Avoid abrasive pads that can scratch the surface.
For porous items (like some raw or unsealed stones), lightly wipe them with a damp cloth and avoid soaking them, as they can absorb water and become damaged.
Rinsing: If soap is used, make sure to rinse thoroughly with clear water to avoid any residue.
2. Drying
Always dry your stone items immediately after washing to prevent water spots or absorption. Use a soft, lint-free cloth, and ensure they’re completely dry before placing them back in use.
3. Avoiding Staining
Food and Beverages: If your items are used for food (like soap dishes or trays), avoid placing intensely colored or acidic foods directly on them. Instead, use coasters or small plates to protect the stone.
Oils and Soaps: Wipe up spills or drips immediately, as oils and soaps can stain porous stones.
4. Protection from Damage
Heat: Avoid placing hot items directly onto stone surfaces, as extreme temperatures can cause cracking. Use a trivet or heat pad instead.
Scratching: Be mindful of sharp objects that could scratch the surface; use non-abrasive utensils when interacting with stone trays or bowls.
Placement: Keep stone items on stable surfaces to prevent tipping or accidental fall damage.
5. Regular Maintenance
Sealing: Depending on the type of stone and its use, consider applying a stone sealant every year or two. This helps prevent stains and moisture absorption. Always follow manufacturer instructions.
Inspection: Regularly check for any signs of wear or damage, such as chips or cracks, and address them immediately to prevent further deterioration.
6. Storing
When not in use, store stone items in a cool, dry place. If possible, keep them separated from hard surfaces to avoid accidental scratches or chips.
7. Repurposing or Upcycling
If any item becomes too worn or damaged, consider creative ways to repurpose it rather than discarding it. For example, a chipped bowl could become a decorative planter.
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Care Guide for Handmade Jewelry
Handmade jewelry is crafted with care and deserves the same attention when it comes to maintenance. Whether your piece is made of metal, ceramic beads, or delicate chains, following these care instructions will help preserve its beauty and longevity.
General Care Tips for All Jewelry
Store Properly: Keep your jewelry in a soft pouch, a jewelry box, or a dry place away from direct sunlight and humidity to prevent tarnishing and scratches.
Avoid Moisture: Remove jewelry before swimming, bathing, or exercising to prevent exposure to water, sweat, and chemicals.
Keep Away from Harsh Chemicals: Perfumes, lotions, hair products, and household cleaners can damage jewelry. Apply these products before putting on your jewelry.
Handle with Care: Avoid dropping ceramic or delicate metal pieces, as they can chip, bend, or break.
Care for Different Materials
Metal Jewelry (Brass, Copper, Sterling Silver, Hand-Forged Steel, etc.)
Prevent Tarnishing: Store in an airtight container with anti-tarnish strips or silica gel packets.
Cleaning:
Brass & Copper: If tarnished, use a polishing cloth or a mixture of lemon juice and baking soda. Rinse and dry thoroughly.
Sterling Silver: Use a silver polishing cloth or a mild soap and water solution. Avoid silver dips, as they can damage handmade textures.
Hand-Forged Steel: Keep dry and occasionally apply a thin layer of beeswax or mineral oil to prevent rust.
Handmade Ceramic Beads & Components
Avoid Impact: Handmade ceramic elements can be fragile. Store separately to prevent chipping.
Cleaning: Gently wipe with a damp cloth. Do not submerge in water or use harsh chemicals.
Chains (Gold-Filled, Sterling Silver, Brass, or Stainless Steel)
Untangling: Lay the chain flat and gently work out knots using a straight pin or needle.
Cleaning:
Gold-Filled & Sterling Silver: Wipe with a jewelry polishing cloth or use mild soap and warm water.
Brass & Copper: Use a natural polish (lemon and baking soda) or a brass cleaner to restore shine.
Stainless Steel: Wash with mild soap and warm water, then dry completely.
Long-Term Care & Maintenance
Regular Cleaning: Wipe jewelry after each wear to remove oils and residues.
Check for Wear: Inspect clasps, chains, and connections regularly to catch any weak spots before they break.
Professional Maintenance: For intricate or valuable pieces, occasional professional cleaning and polishing can help maintain their original beauty.
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Care Guide for Handmade Fabric Garments, Aprons, Hand-Knit Purses, Accessories, and Clothing
Handmade fabric pieces require special care to maintain their durability, softness, and shape. Whether it’s a hand-sewn cotton canvas apron or a hand-knit mohair accessory, proper washing, drying, and storage techniques will extend the life of each piece. Below are detailed care instructions for different materials and item types.
General Care Guidelines for All Fabric Pieces
✔ Wash Gently: Use mild detergent and cold or lukewarm water to prevent shrinkage and fading.
✔ Avoid Harsh Chemicals: Bleach and strong detergents can weaken fibers, especially in natural materials.
✔ Dry Properly: Air drying is best to maintain the fabric’s integrity and prevent shrinkage.
✔ Store Thoughtfully: Keep in a dry, cool place away from direct sunlight to prevent fading or damage.
✔ Handle with Care: Handmade items are more delicate than mass-produced fabrics, so avoid rough use and excessive pulling or stretching.1. Cotton Canvas Blends (Hand-Sewn Aprons & Heavy-Duty Accessories)
Cotton canvas is a durable fabric, but care is needed to preserve its structure and appearance.
Washing & Cleaning:
✔ Spot Clean When Possible: For minor spills, blot with a damp cloth and mild soap rather than washing the entire item.
✔ Machine Wash on Gentle Cycle: Use cold water and mild detergent to prevent fading and shrinkage.
✔ Avoid Fabric Softeners: These can reduce the durability of canvas fibers over time.Drying & Ironing:
✔ Air Dry or Use Low Heat: Hang to dry or tumble dry on low to prevent excessive wrinkling.
✔ Iron on Medium Heat if Needed: Use a steam iron to remove creases but avoid excessive heat, which can weaken fibers.Storage & Long-Term Care:
✔ Hang or Fold Neatly: Avoid crumpling aprons, as deep creases can become permanent over time.
✔ Keep Away from Damp Areas: Cotton canvas can mildew if stored in humid environments.2. Hand-Knit Cotton & Mohair Accessories (Purses, Scarves, Hats, and Clothing)
Knitted cotton and mohair require extra care to maintain their softness and shape.
Washing & Cleaning:
✔ Hand Wash Recommended: Use cold or lukewarm water with a mild detergent.
✔ Do Not Agitate: Gently swish the item in water without excessive rubbing to avoid stretching.
✔ Rinse Thoroughly: Remove all soap to prevent residue buildup.Drying:
✔ Do Not Wring Out Water: Instead, gently press the item between towels to remove excess moisture.
✔ Lay Flat to Dry: Reshape while damp and let it air dry on a clean towel. Hanging can cause stretching.
✔ Avoid Direct Sunlight & Heat: This prevents fiber damage and fading.Ironing & Maintenance:
✔ Steam Instead of Ironing: If wrinkles form, use a steamer rather than direct heat from an iron.
✔ Depill Regularly: Use a fabric comb or sweater shaver to remove fuzz and pilling.Storage & Long-Term Care:
✔ Fold Instead of Hanging: Hanging knitwear can cause stretching over time.
✔ Store in a Breathable Bag: Use a cotton storage bag to protect from dust while allowing airflow.
✔ Keep Away from Moths: Store with cedar blocks or lavender sachets to deter pests, especially for mohair.Final Tips for Longevity
✔ Wash Less Frequently: Overwashing can break down fibers, so clean only when necessary.
✔ Repair When Needed: Patch small holes or reinforce seams early to prevent further damage.
✔ Appreciate the Handmade Quality: Slight variations in handmade items are part of their charm—care for them well, and they will last for years to come. -
How to Care for Original Paintings & Art Prints
Proper care ensures that your artwork remains vibrant and well-preserved for years to come. Whether you own an original painting or a fine art print, following these detailed care instructions will help protect your piece from damage and aging.
Caring for Original Paintings
Original paintings are unique, delicate, and require special attention to maintain their beauty and longevity.
Handling:
✔ Always handle with clean, dry hands to avoid transferring oils or dirt onto the surface.
✔ Hold the painting by the frame or edges to prevent pressure on the canvas or paper.
✔ If the painting is unframed, avoid touching the painted surface directly.Cleaning & Maintenance:
✔ Use a soft, dry microfiber cloth or a feather duster to gently remove dust.
✔ Avoid using water, cleaning sprays, or chemicals, as they can damage the paint and varnish.
✔ If necessary, consult a professional art restorer for deep cleaning or restoration.Placement & Display:
✔ Keep paintings out of direct sunlight to prevent fading and discoloration.
✔ Avoid hanging artwork near heat sources, such as fireplaces or radiators, which can cause cracking.
✔ Maintain a stable humidity level (40-55%) to prevent warping or paint deterioration.
✔ If framing, use UV-protective glass or acrylic to reduce light exposure and enhance preservation.Storage (If Not Displayed):
✔ Store upright in a cool, dry place with acid-free protective materials.
✔ Avoid wrapping directly in plastic, as it can trap moisture and cause damage.
✔ Keep away from attics, basements, or areas prone to extreme temperature changes.Caring for Fine Art Prints
Art prints are more durable than originals but still require careful handling to maintain their quality over time.
Handling:
✔ Wash and dry your hands before touching prints to avoid transferring oils or dirt.
✔ Handle by the edges to prevent fingerprints and smudges.
✔ Use archival-quality gloves for extra protection.Cleaning & Maintenance:
✔ Lightly dust with a clean, soft brush or dry microfiber cloth.
✔ Never use water or cleaning products on prints, as ink can smudge or fade.Placement & Display:
✔ Frame prints using acid-free mats and UV-protective glass to minimize light damage.
✔ Keep away from direct sunlight, high humidity, and fluctuating temperatures.
✔ Avoid placing near kitchens or bathrooms, where steam and moisture can cause warping.Storage (If Not Displayed):
✔ Store flat in an acid-free portfolio, or roll loosely with tissue paper inside a protective tube.
✔ Keep in a dark, dry environment to prevent fading.
✔ Avoid stacking heavy objects on top of stored prints to prevent creases.Final Tips for Longevity:
✔ Invest in quality framing to protect and enhance your artwork.
✔ Keep artwork in stable conditions—away from excessive light, heat, and humidity.
✔ Regularly inspect for signs of wear or damage and address issues promptly.By following these care instructions, your original paintings and prints will remain vibrant and in the best condition.
Shipping FAQs
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We offer a variety of shipping options to suit your needs, including standard, expedited, and international shipping. Shipping methods may vary based on your location.
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Shipping costs are calculated at checkout based on your location, the weight of your order, and the shipping method selected. You can view the total shipping cost before you finalize your purchase.
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Processing times for handmade products may vary. Typically, orders will be processed within 7-10 business days. Once shipped, delivery times depend on the shipping method chosen and your location.
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Yes, we are happy to offer international shipping! Please note that shipping times may vary, and customers are responsible for any customs fees or import taxes that may apply.
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If your order hasn’t arrived within the estimated delivery time, please check the tracking information for updates. If there are any issues, feel free to contact us and we will assist you in resolving the matter.
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In the unlikely event that your item arrives damaged or is lost during shipping, please contact us within 7 days of receiving your order. We will work with you to provide a solution, whether that’s a replacement or a refund.
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If you need to change the shipping address, please contact us as soon as possible. We can make changes to your address if your order hasn’t been processed yet.